Check an Anker A1263 PowerCore 10000 against the recall
Identify the exact model and serial-number branch, stop using affected units, document the product, and use the special recalled-battery disposal path.
Direct answer
The shortest reliable path.
The June 12, 2025 U.S. recall covers Anker PowerCore 10000 model A1263 only, and only qualifying serial numbers. Stop using an included unit immediately, verify its serial number through Anker’s recall page, and register for the free replacement. Do not put the recalled power bank in household trash, curbside recycling, or a retail battery box; ask a household hazardous-waste facility whether it accepts recalled lithium-ion batteries before taking it there.
System view
Check the whole path.
- 01Model number A1263
- 02Printed serial number
- 03Anker recall lookup
- 04Replacement registration
- 05Accepted recalled-battery disposal
Scope before steps.
Anker PowerCore 10000 power banks marked model A1263 and sold in the United States, subject to the serial-number check.
Other Anker model numbers, recalls outside the United States, ordinary end-of-life battery recycling, or a swollen, smoking, leaking, or actively hot battery emergency.
Procedure
Do this in order.
- 01
Match the physical model number
Inspect the bottom label and continue only if the model number reads A1263. Do not infer the model from the PowerCore 10000 product name by itself.
- 02
Run the official serial-number check
Enter the printed serial number at Anker’s product-recall page and preserve the result or confirmation number.
- 03
Document the affected unit
Follow Anker’s current registration instructions. CPSC says the replacement claim requires a photo showing the model, serial number, your name, the photo date, and “recalled” written on the power bank in permanent marker.
- 04
Register for the replacement
Complete the Anker recall form and retain the submission and disposal instructions before relinquishing the power bank.
- 05
Use a recalled-lithium disposal path
Call the household hazardous-waste center first and ask specifically whether it accepts recalled lithium-ion devices. If it does not, contact the municipality for a safe alternative.
Diagnostic matrix
Read the result, not the guess.
| What you see | Check next | What it means |
|---|---|---|
| The product says PowerCore 10000 but not A1263 | Use Anker’s recall index for that exact model instead of this notice. | Capacity and family name alone do not prove recall coverage. |
| The model is A1263 but lookup says not included | Re-enter the serial number exactly and keep the official result. | The U.S. recall covers only qualifying A1263 serial numbers. |
| A retail battery box is nearby | Do not use it unless the recall instructions explicitly designate it. | CPSC excludes general retail battery boxes for this recalled product. |
| The claim asks for a receipt you no longer have | Continue through the official form or contact Anker support. | The CPSC notice says a receipt is requested but not required. |
Stop conditions
Know when not to keep changing things.
- Do not charge, use, ship, puncture, crush, or place an included unit in household trash or ordinary recycling.
- If the unit is swollen, leaking, smoking, hissing, or unusually hot, move away and contact local emergency or fire-safety authorities rather than handling it for a photo.
- Do not transport the recalled battery to a facility until that facility confirms it accepts recalled lithium-ion devices.